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Hacked website? Let’s get it clean.
We find and remove the infection, close the hole that let it in, clear Google’s warning, and explain what happened in plain language.
Process
Backup · investigate · clean · close · report
Review request for security warnings
Cover
Reinfection cover agreed upfront
Then
A care plan to prevent repeats
Included
What’s included.
Backup first
A full copy of your files and database before anything changes.
Investigation
We find injected code, fake admin users, spam pages and hidden redirects.
Cleanup
Clean copies of WordPress and plugins, malware removed, database cleaned, passwords and keys reset.
Closing the entry point
We find how they got in, such as an outdated plugin or weak login, and fix it.
Google warning removal
We request a review if Google shows “This site may be hacked” and remove spam pages from search.
Incident report
What happened, what we fixed, and what to do next, in plain language.
Fit
Who it’s for.
- Sites redirecting visitors to spam or showing pages you didn’t create.
- Sites with a Google warning in search results or the browser.
- Sites suspended by the host because of malware.
Our promises
What we commit to, and what we won’t do.
We commit to
- A backup before any change
- A clean site and a closed entry point
- A clear incident report
- Written permission from the site owner before we start
We won’t
- Pay or negotiate with attackers
- Handle ransomware or data breach response ourselves (we coordinate with specialist partners)
- Promise it can never happen again
Questions
Frequently asked.
How fast can you start?
Contact us as soon as you notice the problem. Urgent cleanups are prioritised.
Will I lose data?
We back up everything first, so nothing is lost during cleanup.
What if customer data was stolen?
That’s a data breach, which may have legal reporting duties. Speak to your lawyer; we’ll coordinate with a specialist partner and clean the website.
How do I stop it happening again?
Keep everything updated, use two-factor login, and keep backups. A care plan does all of that for you.
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